About us

Privacy policy

Bakers Delight complies with the Privacy Act.

The personal information we collect from you via the contact us form on our website, can be accessed by you on request.

We collect this information so that we can correspond with you regarding customer feedback provided.

This information is available to Bakers Delight customer service and operational support staff for tracking purposes. Information with regard to any incident could also be sent to suppliers if required.

Bakery specific information is also passed onto our operations team and franchisees for discussion and problem identification and rectification purposes. You can request that your personal details remain confidential to the customer service/operations department if requested.

Through the Delightful Rewards loyalty program we capture and retain customer records in order to better understand customer needs and reward loyalty.

This information is available to your preferred bakery, our loyalty team and operational staff.